What are our biggest clients of all time?
A commitment to innovation and sustainability
We bring together the right technology and apt expertise to your doorstep.
A passion for providing support
We set forth our journey back in 2019, and have been successful in becoming the most trusted business partner for our esteemed clients. The reason most of our clients cite for our long standing business relationships, and success in what we do is purely owed to our adaptability, flexibility and cost effective solutions delivered on the tick of the hour.
ON-DEMAND FIELD ENGINEERS
On-demand field engineers provide a flexible solution for companies that require specific expertise for short-term projects or sporadic tasks. This allows organizations to scale their workforce up or down based on current needs.
ASSET DISPOSALS
Asset disposal refers to the process of selling, transferring, donating, or scrapping assets that are no longer needed or have reached the end of their useful life. This process is an integral part of asset management.
24/7 BREAK FIX
24/7 break/fix” refers to a type of support or service model where assistance is available around the clock (24 hours a day, 7 days a week) to address and fix issues as they arise. This model is commonly used in IT, technology, and equipment.
NERWORK SUPPORT
Network support involves the management, maintenance, and troubleshooting of computer networks within an organization. This support is critical for ensuring the availability, reliability, and security of a company’s network infrastructure
TECH RECRUITMENT
Tech recruitment, or technology recruitment, refers to the process of finding, attracting, and hiring individuals with the skills and expertise required for positions in the technology industry.
ASSET MANAGEMENT
Asset management involves the systematic and strategic handling of an organization’s assets throughout their lifecycle. Assets can include both tangible items like physical equipment and facilities, as well as intangible assets such as intellectual property.
Why choose us?
When promoting your IT support services, it’s essential to communicate the unique value propositions and advantages that set your services apart from competitors.
- Expertise and Specialization:
- Highlight the expertise and specialization of your IT support team. Emphasize the qualifications, certifications, and experience of your staff in handling various technologies and industry-specific needs.
- 24/7 Availability:
- If applicable, promote your round-the-clock availability for IT support. This can be a critical factor for businesses that operate beyond standard business hours or in multiple time zones.
- Rapid Response Time:
- Stress your commitment to a quick response time when issues arise. Efficient problem resolution and minimal downtime are key considerations for businesses in need of IT support.
- Proactive Monitoring and Maintenance:
- Emphasize your proactive approach to IT support, including continuous monitoring of systems to identify and address potential issues before they become major problems.
- Tailored Solutions:
- Highlight your ability to provide customized IT solutions based on the specific needs and goals of each client. This may include scalable services to accommodate growth.
- Cybersecurity Expertise:
- Given the increasing threat of cyberattacks, emphasize your expertise in cybersecurity. Assure clients that your IT support includes robust security measures to protect their data and systems.
- Cost-Effective Solutions:
- Communicate how your IT support services provide cost-effective solutions. This could involve transparent pricing models, the ability to scale services as needed, and demonstrating the long-term value of your support.
Frequently asked questions.
How many IT support engineers do you employ?
We have a global field force of 500 accredited IT support engineers and computer technical support specialists. We operate across 23 countries and work with trusted and accredited partners to deliver managed IT support services across the country. Our business model is to scale through partners rather than directly employ large teams of engineers.
What type of IT support do your engineers provide?
Our engineers are assigned to client projects and their skill-set is mapped closely to the break-fix support needs of our clients. We manage all engineer technical training using our TrainView global e-learning platform which ensures every engineer is accredited to work on a client’s project. In addition, we ensure a high level of technical competence and tech support experience before an engineer is onboard.
Why do you need IT Support?
Good IT Support is vital for any business. It allows you to stop worrying about IT and focus on your business. A poor IT setup can hold a company back significantly and negatively impact employee productivity and job satisfaction. Having good IT processes in place is key to creating a platform for business growth and longevity.
What support models do you offer?
EUITSERVICES offers complete lifecycle support, including second-line helpdesk, imaging and staging, installation, on-site tech support, maintenance and asset disposal. We can offer a bespoke support model for every client to ensure you get the best break-fix support possible.
Keep up, get in touch.
Phone
+32465886804
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